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Sheila Heen

  • New Year’s resolution for 2022: Five ways to have better conversations

    January 3, 2022

    The past few years have initiated many challenging conversations. We’ve sparred with loved ones over how to live during these difficult times. Businesses have struggled to communicate plans against a mutable compliance landscape. Communities have fractured along the fault lines of hot-button issues. And these don’t even touch the smoldering discourse crater that is the social media landscape. ... Another potential source of disconnect is blind spots. These are the signals that are visible to everyone except you. According to Sheila Heen, founder of Triad Consulting and a lecturer at Harvard Law School, there are three main blind spots: facial expressions, tone of voice, and body language. ... “And that’s the nature of blind spots; you don’t even know where to begin or what it is about yourself that you’re not seeing,” Heen says. “I know what I look like when I’m looking at myself standing still in the mirror, but I don’t know what I look like in action, in life.”

  • Langdell Hall in the fall

    Faculty on the move

    September 1, 2021

    With the start of the academic year, a look at nine faculty who have joined Harvard Law School, been promoted, or taken on new roles in 2021.

  • Sheila Heen

    Sheila Heen appointed professor of practice

    August 31, 2021

    Sheila Heen ’93, negotiation expert and trainer, has been appointed professor of practice at Harvard Law School, effective July 1, 2021. She has been a lecturer on law at HLS since 1995.

  • Collage of people working from home

    Going remote

    March 3, 2021

    Ten Harvard Law School faculty share a behind-the-scenes look at their Zoom studios and the innovative approaches they employed to connect with students.